Line 6, Inc.
Terms and Conditions for Software
Available for License and Download at shop.line6.com
About These Terms and Conditions
1.1 These terms and conditions (the “Terms”) apply to all consumer licenses of Line 6 software from the Line 6 shop.line6.com webstore (the “Web Store”). Please read them carefully as they contain important information about your rights and obligations as well as limitations and exclusions that apply to you.
1.2 These Terms are only available in English. Any translations of these Terms that may be available are non-binding and informational only.
1.4 If you have licensed Software from a third party retailer or reseller, these Terms do not apply to you and you should refer to the terms and conditions of sale of the relevant retailer or reseller.
1.5 You must be 18 years of age or older to license Software from this Web Store.
1.6 You agree that these Terms apply to your license of the Software. If you refuse to accept these Terms, do not order Software from the Web Store. We recommend that you print a copy of these Terms or save a copy to your computer for future reference after placing an order.
2.1 “Line 6” refers to Line 6, Inc. a California corporation located at 25680 Agoura Road, Calabasas, California 91302.
2.2 “License Manager” means Line 6’s free software utility that enables the delivery and functionality of your Line 6 License Order.
2.3 “Line 6 License Order” means the license and delivery of one or more Software products in a single transaction delivered by internet download to your computer that requires activation using the Line 6 License Manager.
2.4 “iLok License Order” means the license and delivery of one or more Software products in a single transaction delivered by internet download that requires the deposit of an iLok License into an iLok hardware device to authenticate the software.
2.5 “Receipt” means the email confirmation sent to you confirming our acceptance of your order and dispatch of the Software.
2.6 “Software” means a downloadable software-only product that is licensed to you subject to the applicable end-user license agreement, delivered to your computer via the internet, and described in your order confirmation and receipt (each delivered by email to the email address provided by you to Line 6).
2.7 “Website” means the website operated by Line 6 and located at the URL: www.line6.com.
2.8 “Web Store” means the online store operated by Line 6 located at the URL: .line6.com.
3.1 Upon placing an order for Software (whether a Line 6 License Order or an iLok License Order), you will receive (A) an onscreen confirmation, which we suggest you print for your records, and (B) a Receipt via e-mail acknowledging the order and providing activation instructions.
4.1 Prices offered on the Web Store are in U.S. dollars. Foreign currency may be displayed for informational purposes only. The price paid as reflected on your Receipt is in U.S. dollars.
4.2 Prices do not include sales tax, if applicable, which will be added to your total invoice price and provided to you both before you place your order and in your order confirmation. You are responsible for any federal, state and local taxes that may apply to your order.
4.3 Prices and configurations advertised on the Web Store are subject to change without notice or obligation prior to acceptance of your order. We take reasonable care to ensure the prices are correct. If we discover a pricing error, we will notify you at the email address provided by you. Changes to pricing will not affect any order which we have confirmed with a Purchase Receipt.
4.4 The final, total price, including any applicable taxes, will be stated on your Receipt.
6.1 Licenses and delivery of Software can be completed using the Line 6 License Order or iLok License Order.
6.2 Line 6 License Orders are delivered by internet download to your computer, and require activation of the Software using only Line 6’s License Manager utility tool. You will receive one (1) license per order that can be managed in your Line 6 user account’s “Purchase History” page.
6.3 iLok License Orders are delivered by internet download into an iLok hardware device via your computer. To facilitate delivery, the iLok License is delivered to your Line 6 user account. From your Line 6 user account you can download the iLok License into an iLok hardware device using your computer. You will receive one (1) iLok Deposit License per Software product purchased. You can activate and manage your iLok licenses on the iLok Deposits page [www.ilok.com/ilm].
7.1 You can pay for Software licenses using a debit card, credit card or gift cards featuring the Visa®, Master Card® or American Express® logos. You can also pay for Products using PayPal. For help setting up or accessing your PayPal account, contact PayPal. Checks are not accepted.
7.2 We will not charge your card or account until the Software is available for download.
8.1 We will not accept the return of any Software that you purchased from a third party.
8.2 Line 6 License Order.
8.2.a. You may return Line 6 License Orders of Software at any time during the first fourteen (14) days following the date of your license for a full refund subject to the conditions set forth in this Section 8.2. After this fourteen (14) day period, returns will not be accepted and no refund will be paid.
8.2.b. All Software licensed in a single transaction must be returned together. A refund for less than the full original order amount cannot be issued.
8.2.c. To return a Line 6 License Order please follow these steps:
A. De-authorize all of your devices using the License Manager utility program.
B. Log into your Line 6 User Account.
C. Go to the ‘Purchase History’ page and click on the ‘Details’ link. Find the order you want to return and make a note of the order number to be returned. Open a ticket at www.line6.com/support/itckets and include the order number to be returned.
D. Re-authorize all of your devices using the License Manager utility program.
8.3 iLok License Order. We cannot accept returns of any iLok License order because the iLok License is managed by a third party (iLok).
Limited Warranty; Disclaimer of Warranties
9.1 All Software is sold ‘as is’ without warranty of any kind.
Governing Law; Disputes
10.1 You agree that all matters relating to your access to or use of the Website and Web Store, including all disputes, will be governed by the laws of the United States and by the laws of the State of California without regard to its conflicts of laws provisions. You agree to the personal jurisdiction by and venue in the state and federal courts in Los Angeles County, California, and waive any objection to such jurisdiction or venue. Any claim under these Terms must be brought within one (1) year after the cause of action arises, or such claim or cause of action is barred. No recovery may be sought or received for damages other than out-of-pocket expenses, except that the prevailing party will be entitled to costs and attorneys’ fees. In the event of any controversy or dispute between you and Line 6 arising out of or in connection with your use of the Web Store, the parties shall attempt, promptly and in good faith, to resolve any such dispute. If we are unable to resolve any such dispute within thirty (30) days, then either party may submit such controversy or dispute to mediation. If the dispute cannot be resolved through mediation, then the parties shall be free to pursue any right or remedy available to them under applicable law.
11.1 Purchase Inquires: If you have questions about your order, please email us at firstname.lastname@example.org.
11.2 Service/Support Inquires: If you have service and support questions, please create a support ticket here.
Updated: July 19, 2017