Helix Service Plus Extended Warranty

The Helix® Service Plus Warranty Program provides the best way to protect your Helix guitar processor investment. In addition to extending your Helix product’s factory warranty for up to three years beyond its expiration, Helix Service Plus plans include free UPS Ground shipping within the U.S. to and from Line 6—and Level 2 coverage also includes Expedited Turnaround Time and Helix Service Plus Advanced Replacement (also available separately).

    Helix Service Plus Extended Warranty – Level 1 ($99.99 per year)
    • One additional year of warranty coverage
    • 100% parts & labor coverage for materials and workmanship
    • Free UPS Ground shipping within the U.S. to and from Line 6
    Helix Service Plus Extended Warranty – Level 2 ($149.99 per year)
    • All Level 1 coverage Plus:
    • Expedited Turnaround Time (receive prioritized repair service)
    • Advanced Replacement—We ship you a loaner within one business day (within U.S. only), which you return once you’ve received your repaired Helix, all at no cost to you

NOTE: Level 1 and Level 2 Helix Service Plus Extended Warranties must be purchased before the expiration of either your original factory warranty, extended factory warranty, or previously purchased Service Plus Extended Warranties. Used purchases require a copy of the receipt from original sale. B-STOCK/BLEM/SCRATCH AND DENT purchases do not qualify. Terms and conditions apply to any warranty transaction. You can find them here

Helix Warranty Information
Factory Warranty Extended Warranty Extension 1 Extension 2 Extension 3
One year Get a free 2nd year if you register your Helix (terms below) Add a 3rd year Add a 4th year Add a 5th year

Service Plus Extended Warranties


FAQ

Helix Service Plus Advanced Replacement


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FREE TWO YEAR EXTENDED WARRANTY INFORMATION

There are two ways customers can register for the Helix Extended Warranty Program.

1. For U.S. customers who purchased a Helix Floor or Helix Rack processor, or a Helix Control pedal between Sept 29, 2015 and Sept 30, 2016:
· Registration is required within two years of the purchase date.
· Customers already qualify if they have registered their Helix and have a copy of the original purchase receipt.
· Otherwise, customers can register their product at LINE 6 ACCOUNT REGISTRATION as long as they have a copy of the original purchase receipt.

2. For U.S. customers who purchased a Helix Floor, Helix Rack, or Helix LT processor, or a Helix Control pedal after Oct 1, 2016:
· Registration is required within one year of the purchase date.
· Customers already qualify if they have registered their Helix and have a copy of the original purchase receipt.
· Otherwise, customers can register their product at LINE 6 ACCOUNT REGISTRATION as long as they have a copy of the original purchase receipt.

A list of support manuals can be found at http://line6.com/support.